Last Updated: February 25, 2026
1. Introduction
GripZone Mobile Tire Services (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our services.
2. Information We Collect
Personal Information
- Name and contact details (phone number, email address)
- Vehicle information (make, model, year, VIN, tire specifications)
- Service location/address
- Payment information
Automatically Collected Information
- IP address and browser type when using our website
- Appointment history and service records
- Communication records with our team
3. How We Use Your Information
We use your personal information to:
- Schedule and provide mobile tire services
- Communicate about appointments, delays, or service updates
- Process payments and maintain financial records
- Send service reminders and maintenance recommendations
- Improve our services and customer experience
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your data with:
- Payment processors to complete transactions
- Service providers who assist our business operations (under strict confidentiality agreements)
- Legal authorities when required by law
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes encrypted data storage and secure payment processing.
6. Data Retention
We retain your information for as long as necessary to:
- Provide our services and maintain records
- Comply with legal and tax obligations
- Resolve disputes and enforce our agreements
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to legal requirements)
- Opt out of marketing communications
- File a complaint with the Office of the Privacy Commissioner of Canada
8. Cookies and Tracking
Our website may use cookies to improve user experience. You can disable cookies through your browser settings, though this may affect website functionality.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites.
10. Children’s Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with the updated effective date.
12. Contact Us
For privacy-related questions or to exercise your rights:
GripZone Mobile Tire Services
15 Ferndale Avenue
Guelph, ON N1E-1B3
Phone: +1 (226) 500-5659
Email: gripzoneltd@gmail.com
15 Ferndale Avenue
Guelph, ON N1E-1B3
Phone: +1 (226) 500-5659
Email: gripzoneltd@gmail.com
By using our services, you consent to the collection and use of your information as described in this Privacy Policy.